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Learn the exact UK ETA photo requirements. Size, background, lighting tips and common mistakes to avoid for your ETA application photo.

One of the trickiest parts of the UK ETA application is getting your photo right on the first attempt. Unlike traditional passport photos taken at a booth, the UK ETA requires a live selfie captured through the app — and the system is surprisingly strict about what it accepts. This guide walks you through exactly how to take the perfect photo for your UK ETA application, common mistakes that cause rejections, and tips for getting approved quickly.

Whether you are applying from your living room or a hotel the night before your flight, these practical tips will help you capture an accepted photo in seconds rather than minutes of frustrating retakes.

Passport photo being prepared for a UK ETA application

Why Does the UK ETA Need a Photo?

The UK ETA uses biometric facial recognition technology to verify your identity. When you apply, the system compares your live selfie against the photo stored in your passport’s chip. This two-factor biometric check helps prevent identity fraud and ensures the person applying is the genuine passport holder.

The photo is not printed or stored as a traditional ID photo — it is processed digitally for identity matching purposes only. However, the system requires specific conditions to perform an accurate match, which is why many applicants struggle with the photo stage. For a full overview of the application, see our Przewodnik po aplikacji UK ETA.

UK ETA photo requirements guide showing proper selfie technique for application
Getting your UK ETA photo right on the first try saves time and frustration during the application.

Official UK ETA Photo Requirements

The UK Home Office specifies the following requirements for your ETA selfie:

  • Face straight ahead: Look directly at the camera with a neutral expression. Do not smile, frown, or tilt your head.
  • Eyes open and visible: Both eyes must be fully open and clearly visible. Do not squint.
  • No glasses: Remove all eyeglasses, including prescription glasses and sunglasses. Even clear-lensed glasses can cause glare that disrupts the facial recognition.
  • No head coverings: Remove hats, headbands, and hair accessories. Religious head coverings are permitted if they do not obscure the face.
  • Plain background: Position yourself against a light, plain, uncluttered background. A white or light grey wall is ideal.
  • Even lighting: Ensure your face is evenly lit without harsh shadows. Avoid standing directly under a ceiling light (creates under-eye shadows) or in front of a window (creates silhouette).
  • No other people in frame: Only your face should be in the photo. Ensure no one else is visible in the background.

How to Take the Perfect UK ETA Photo

Follow these step-by-step tips for a photo that passes verification on the first attempt:

1. Choose Your Location Carefully

Find a room with good natural lighting. Stand facing a window (not with the window behind you) so daylight illuminates your face evenly. If taking the photo at night, use multiple light sources to eliminate shadows — ideally one light in front of you and one slightly above.

2. Set Up Your Background

Stand about 30-50 cm (12-20 inches) in front of a plain wall. White, cream, or light grey walls work best. Avoid patterned wallpaper, bookshelves, or any busy backgrounds. If your walls are dark, hang a white sheet or towel behind you.

3. Prepare Your Appearance

The key rule is to look as similar to your passport photo as possible:

  • Remove glasses, hats, and accessories
  • Pull hair back from your face so both ears are visible if possible
  • Keep a neutral, relaxed expression — mouth closed, no smile
  • Ensure your face, from chin to forehead, is fully visible

4. Hold Your Phone Correctly

Hold your phone at eye level, about an arm’s length away. The app will show a face outline guide — position your face within this oval. Keep the phone steady (rest your elbow on a table if needed) to avoid blur.

5. Follow the App Prompts

The UK ETA app will guide you through the photo capture. It may ask you to:

  • Move closer or further from the camera
  • Adjust your position within the on-screen guide
  • Hold still for automatic capture
  • Turn your head slightly for liveness detection

The app captures the photo automatically when conditions are optimal — you do not need to press a button.

Step-by-step guide to taking the perfect selfie for UK ETA application
Follow the app’s face guide and ensure even lighting for the best results.

Common Photo Mistakes and How to Fix Them

ProblemCauseFix
Photo keeps getting rejectedPoor lighting or shadowsMove to a well-lit area facing natural light
Facial recognition failsWearing glassesRemove all glasses, including prescription
App cannot detect faceBackground too busyStand against a plain, light-coloured wall
Blurry photoShaky hands or movementRest elbow on table, hold phone still
Face does not match passportSignificant appearance changeTry to match passport photo appearance (similar hairstyle, no new facial hair)
Photo too darkBacklit (window behind you)Face the window instead of standing in front of it
Liveness check failsMoving too fast or slowFollow on-screen prompts at a natural pace
Taking a UK ETA photo using a laptop webcam

Photos for Children and Babies

Taking ETA photos of young children and infants can be particularly challenging. Here are some tips:

  • Babies: Lay the baby on a white sheet or blanket. Hold your phone directly above their face. Ensure their eyes are open and looking upward at the camera.
  • Toddlers: Have another adult hold the child at eye level to the phone. Keep the background clean and the child’s face centred.
  • Children who wear glasses: Remove glasses for the photo, just as with adults.
  • Crying or fussy babies: Wait for a calm moment. The app’s automatic capture works best when the child is still and alert.

For more guidance on applying for children, see our Przewodnik po brytyjskim ETA dla dzieci i rodzin.

Tips for taking UK ETA photos of children and babies
Children and babies need their own ETA photos — patience and good lighting are key.

Using the GOV.UK Website Instead of the App

If you prefer to apply via the Strona internetowa GOV.UK rather than the app, the photo process differs slightly:

  • You will upload a passport-style photo from your device rather than taking a live selfie
  • The photo must meet passport photo standards (neutral expression, plain background, no glasses)
  • File format should be JPEG, with a minimum resolution of 600×750 pixels
  • NFC passport scanning is not available on the website — you will need to enter passport details manually

The app method with NFC scanning and live selfie is generally faster and more reliable, but the website option is useful if your phone does not support the app or NFC scanning.

Często zadawane pytania

Can I wear makeup for my UK ETA photo?

Yes, you can wear everyday makeup. However, avoid heavy contouring, coloured contact lenses, or dramatic changes that might make your face look significantly different from your passport photo.

What if I have a beard now but was clean-shaven in my passport photo?

Minor appearance changes like growing a beard, changing hair colour, or ageing are usually handled by the facial recognition system. However, dramatic changes may cause the automatic check to flag your application for manual review, which can take up to 3 working days.

Can I wear a religious head covering?

Yes. Religious head coverings such as hijab, turban, kippah, or nun’s habit are permitted as long as your full face — from forehead to chin, ear to ear — is clearly visible.

My phone camera quality is poor. Will it work?

Most modern smartphones have cameras that exceed the minimum requirements. If your phone camera is older or damaged, consider using the GOV.UK website method where you can upload a photo taken with a better camera.

What if my photo keeps getting rejected?

Try the following in order: improve lighting (face a window), change your background to a plain white wall, remove all accessories from your face, and ensure no one else is in the frame. If the issue persists, try the GOV.UK website upload method instead.

Get It Right First Time

The UK ETA photo requirement is straightforward once you know what the system is looking for. Good lighting, a plain background, no glasses, and a neutral expression will get you through in seconds. Prepare your environment before opening the app, and you will have your ETA approved and ready for your UK trip in no time.

Ready to apply? Visit the oficjalna strona GOV.UK ETA to get started. For more information about the UK ETA system, explore our Kompletny przewodnik po wymaganiach.

UK ETA: Praktyczne wskazówki dotyczące płynnej podróży

Zdecydowanie zaleca się złożenie wniosku o brytyjski ETA z dużym wyprzedzeniem przed datą podróży. Chociaż system jest zaprojektowany tak, aby przetwarzać wnioski w ciągu kilku minut, zaleca się złożenie wniosku co najmniej 72 godziny przed wyjazdem, aby dać czas na rozwiązanie wszelkich nieoczekiwanych problemów. Składanie wniosków w ostatniej chwili wiąże się z ryzykiem opóźnień, które mogą wpłynąć na plany podróży, więc wczesne przygotowanie jest zawsze najmądrzejszym podejściem.

If you are travelling as a family, note that each family member requires their own individual ETA application, including children and infants. There is no group or family ETA option. Each application is linked to a specific passport, so ensure that all family members have valid passports before beginning the application process. The £10 fee applies per person, per ETA.

Linie lotnicze i operatorzy turystyczni są zobowiązani do sprawdzenia, czy pasażerowie posiadają ważny ETA przed wejściem na pokład samolotu lecącego do Wielkiej Brytanii. Oznacza to, że nawet jeśli posiadasz ważną wizę lub inne pozwolenie na podróż, możesz nie zostać wpuszczony na pokład, jeśli Twój ETA nie zostanie potwierdzony w systemie przewoźnika. Przed udaniem się na lotnisko należy zawsze sprawdzić swój status ETA za pośrednictwem brytyjskiej służby wizowej i imigracyjnej lub oficjalnej aplikacji.

Jeśli Twój wniosek o brytyjski ETA zostanie odrzucony, nie próbuj podróżować do Wielkiej Brytanii bez zezwolenia. Odmowy są zazwyczaj wydawane, gdy istnieją obawy dotyczące kwalifikowalności, historii podróży lub dokumentacji. W takich przypadkach możesz kwalifikować się do ubiegania się o standardową wizę brytyjską. Zasięgnij porady w brytyjskim Ministerstwie Spraw Wewnętrznych lub u zarejestrowanego doradcy imigracyjnego, aby dowiedzieć się, jakie masz opcje i jaka droga jest odpowiednia w Twojej sytuacji.